We always produce a proof for new logos and designs to ensure you are completely happy with how everything looks prior to production being carried out. For embroidered designs and logos, we usually send a digitised sample via email. You must contact us to give written permission for production to go ahead or request any amendments or changes that you would like to be made prior to production. This can be done in the form of an email. We are not responsible for errors once permission for production has been given by the customer.